Refund policy

At Make It Custom, quality craftsmanship is our guarantee and we take full ownership of the quality of the products we produce for our customers. While most of our products are made-to-order and personalized for you, we will accept returns or exchanges within 30 days of your order if there are DEFECTS. If you have an issue with an order you have received, please Contact Us Contact US – Make It Custom with your order number and details about your concern. As a customer service focused company, we will personally and thoughtfully address your concern and promptly process your return or exchange if necessary.